Request an appointment
When you request an appointment, we’ll recommend the best person and type of appointment for your issue.
We have a range of clinical roles at the surgery.
Request an appointment using an online form
You can request an appointment by telling us about your condition or symptoms using an online form.
We’ll review your answers during practice hours and contact you to make sure you get the right help.
This could be
- self-care advice
- a follow-up phone call
- a follow-up video call
- an in-person appointment
You need to be registered with the practice to use this service.
More Information
Contact the surgery by phone
You can call the surgery to request an appointment.
If you need help when we’re closed
We provide evening and weekend appointments outside of our normal opening hours. These can be booked by the surgery or by calling 111.
Extended access appointments may be at a different location.
Cancel an Appointment
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Call the practice to cancel your appointment: 01480 466611
Or use SystmOnline to cancel an appointment online.
Late For Your Appointment
Please attend your appointment on time, if you are late you may not be seen. If you are not seen you will not be able to rearrange your appointment until the next working day-except in the event of an medical emergency that requires immediate attention.
Text Reminder Service
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.